An idea that Professor Shneiderman continued to emphasize is that AI and Machine Learning models are tools, not partners. In society, many individuals tend to place too much faith in models and cry foul on the occurrences where they are completely wrong. In more simple terms, lazy humans trust their algorithms too much. Human oversight and interpretation are extremely important for modeling which is why governments around the world have already proposed guidelines in optimizing their use. Keeping a human decision-maker in the loop is critical as mindful insight should not always be overruled by what a model tells you to do. Professor Shedierman emphasized that we may not be good enough in interpreting these models true meaning. Oversight for an AI system does not solve the problem if we continue to place excessive trust in the systems without thinking about the negative consequences that can sometimes be dramatic.
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